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Welcome to the Techyin FAQ page! Here, you'll find answers to the most common questions about our products, services, and more. If you don't see the answer you're looking for, feel free to contact us directly at info@techyin.com.
Techyin specialises in gaming peripherals, controllers, AR/VR controllers, electronics, sensors, and other gaming accessories designed to enhance your gaming experience. Currently, we offer high-quality controllers for PC and Switch, and we are excited to expand our product line to include more gaming peripherals in the near future. Our products combine advanced technology with innovative design to deliver the ultimate gaming performance.
You can purchase Techyin products directly from our website, as well as through major online marketplaces like Amazon and eBay.
Each product listing on our website includes detailed compatibility information. Please check the product description and specifications to ensure compatibility with your gaming system. If you’re unsure, our customer support team is here to help.
Yes, Techyin offers international shipping to most countries. Shipping costs and delivery times vary based on your location. During the checkout process, you can view shipping options and select the one that works best for you.
We offer a 30-day return policy on all Techyin products. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, excluding shipping costs. Please ensure the product is in its original condition and packaging.
To initiate a return, please contact our customer service team with your order number and reason for return. We’ll provide you with detailed instructions on how to return the item. Once we receive the returned item, we’ll process your refund.
All Techyin products come with a 12 month manufacture warranty, covering any manufacturing defects. If you experience any issues with your product within this period, please contact our support team for assistance.
Yes, once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track the status of your delivery on the courier’s website.
You can reach out to our support team by email at info@techyin.com. Our team is available Monday to Friday from 9:00 AM to 5:00 PM (AWST) to assist you with any enquiries.
Yes, Techyin regularly offers discounts and promotions on our products. Sign up for our newsletter to stay updated on the latest deals, or follow us on social media for exclusive offers.
To stay informed about our latest product launches, sign up for our newsletter or follow us on mainstream social media platforms like Facebook, Instagram and YouTube etc.
We’re always open to collaboration with influencers, content creators, and other businesses. If you’re interested in partnering with us, please reach out to us at info@techyin.com.
Techyin accepts a variety of payment methods including credit/debit cards, PayPal, and major payment gateways. We ensure that all transactions are secure and encrypted for your safety.
Techyin is committed to sustainability. We strive to use eco-friendly materials and packaging whenever possible and are continuously looking for ways to reduce our environmental impact.
We’d love to hear your feedback! After purchasing a product, you can leave a review on our website or the platform where you made your purchase. Your feedback helps us improve and better serve our customers.
